Privacy Policy

Last updated: January 2026

Introduction

77bq ("we", "us", or "our") is committed to protecting the privacy and personal data of every player who uses our platform at https://77bq.pro. This Privacy Policy explains what information we collect, why we collect it, how we use and store it, and the rights you have in relation to your personal data.

By registering an account or using the 77bq platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, please do not use our platform.

This policy applies to all visitors, registered users, and players of the 77bq platform, including those accessing from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.

Information We Collect

We collect three categories of information: information you provide directly, information we collect automatically when you use the platform, and information obtained from third-party sources.

Information You Provide Directly

• Registration data: full name, date of birth, email address, phone number, and the username and password you create when opening your 77bq account.
• Identity verification documents: National ID (NID), passport, driver's license, or utility bill — collected during the KYC process to comply with anti-money-laundering obligations.
• Financial data: payment method details (bKash wallet number, Nagad mobile number, Rocket account), transaction history, deposit amounts in BDT, and withdrawal requests.
• Support communications: records of any messages, emails, or live-chat transcripts you send to the 77bq support team.
• Preferences and settings: language preferences, notification settings, responsible gaming limits, and self-exclusion requests you configure on the platform.

Information Collected Automatically

• Technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network carrier.
• Usage data: pages visited, time spent on each page, navigation path through the site, game sessions played, bet amounts, and outcomes.
• Cookies and similar tracking technologies: session identifiers, persistent preference cookies, and analytics tokens as described in the Cookies section below.

Information from Third Parties

• Payment processors (bKash, Nagad, Rocket, Upay): transaction confirmation data to reconcile deposits and withdrawals on your account.
• Fraud prevention and KYC providers: identity verification results, watchlist screening outcomes, and risk-score indicators shared under data-processing agreements.

How We Use Your Information

77bq uses the information collected for the following purposes, all of which are necessary to operate a safe and compliant online gaming platform:

• Account creation and management: verifying your identity, creating and maintaining your 77bq account, and processing deposits and withdrawals in BDT.
• Regulatory compliance: conducting age verification (21+ only), KYC checks, and anti-money-laundering screening as required by applicable law.
• Platform improvement: analysing usage data to identify bugs, optimise page performance, improve game loading times, and enhance the overall player experience on mobile devices.
• Customer support: using your account and communication history to investigate and resolve queries, complaints, and disputes efficiently.
• Promotions and personalisation: sending you relevant bonus offers, cricket betting news, and seasonal promotions (e.g., BPL, Eid, Pohela Boishakh specials) where you have opted in to marketing communications.
• Fraud detection and security: monitoring for suspicious activity, preventing unauthorised account access, and protecting the integrity of the platform against cheating and bonus abuse.

Legal Basis for Processing

We rely on the following legal grounds when processing your personal data:

• Contractual necessity: processing required to create and operate your 77bq account, process transactions, and deliver the services you have requested.
• Legal obligation: processing necessary to comply with age verification, KYC, anti-money-laundering, and other applicable regulatory requirements.
• Legitimate interests: fraud prevention, platform security monitoring, and service improvement where these interests are not overridden by your data-protection rights.
• Consent: sending you optional marketing communications, applying non-essential cookies, and personalising promotional content — you may withdraw this consent at any time by contacting [email protected].

Sharing of Your Information

77bq does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following limited circumstances:

• Service providers: payment processors (bKash, Nagad, Rocket), KYC and identity verification partners, fraud detection systems, cloud hosting providers, and customer support tools — all operating under strict data-processing agreements that prohibit independent use of your data.
• Legal authorities: law enforcement agencies, regulatory bodies, courts, or government authorities where disclosure is required by applicable law, court order, or to prevent fraud and financial crime.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.
• With your explicit consent: for any purpose beyond those listed above that you have specifically and knowingly authorised.

All third-party service providers who handle your data on our behalf are contractually required to maintain appropriate technical and organisational security measures and to process your data only on our documented instructions.

Cookies & Tracking Technologies

77bq uses cookies and similar technologies to ensure the platform functions correctly, remember your preferences, and understand how players interact with our site. Cookies are small text files stored on your device.

Types of Cookies We Use

• Strictly necessary cookies: essential for the platform to function — they enable login sessions, maintain your account security, and process transactions. These cannot be disabled without breaking core functionality.
• Performance and analytics cookies: collect anonymous usage statistics to help us understand which pages perform best, where players spend the most time, and how we can improve the 77bq experience.
• Preference cookies: remember your chosen language, notification settings, and responsible gaming configurations so you do not have to re-enter them on each visit.

You can manage or delete cookies through your browser settings at any time. Disabling strictly necessary cookies will affect platform functionality. For preference and analytics cookies, disabling them will not impair your ability to play games or make transactions.

Data Retention

77bq retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:

Account and transaction records are retained for a minimum of 5 years after account closure to comply with anti-money-laundering and financial record-keeping requirements. KYC documents are retained for the same minimum period. Marketing preferences are held until you withdraw your consent. Server logs and technical data are typically purged after 12 months.

Data Security

77bq takes the security of your personal data seriously. We implement a layered set of technical and organisational controls to protect your information against unauthorised access, disclosure, alteration, or destruction:

• SSL/TLS encryption on all data in transit between your device and our servers, ensuring your login credentials, payment details, and personal information cannot be intercepted.
• Encrypted storage for sensitive data fields such as passwords (hashed), payment account identifiers, and KYC documents, held in access-restricted environments.
• Automated fraud detection and real-time account monitoring to identify and block suspicious login attempts, unusual betting patterns, and potential data breaches.

Despite our best efforts, no online platform can guarantee absolute security. If you suspect that your 77bq account has been compromised, please contact our support team immediately at [email protected]. We will investigate and take appropriate remedial action within 24 hours of receiving your report.

Your Privacy Rights

As a 77bq player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your account details and a description of your request:

• Right of access: request a copy of all personal data we hold about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared.
• Right to rectification: ask us to correct any inaccurate or incomplete personal data we hold about you — for example, an incorrect date of birth or a misspelled name.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where processing is unlawful — subject to our legal retention obligations.
• Right to restrict processing: ask us to suspend processing of your data in specific circumstances, such as while you contest the accuracy of data we hold about you.
• Right to object to marketing: opt out of receiving promotional emails, bonus notifications, and personalised offers at any time by contacting [email protected] or by following the unsubscribe instructions in any marketing email we send.

We will respond to all privacy rights requests within 30 days of receipt. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for the delay.

Third-Party Links

The 77bq platform may contain references to game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. While we take care to work only with reputable partners, 77bq is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policy of any third-party provider before submitting personal information to them.

Children's Privacy

77bq enforces a strict 21+ only policy. Our platform is not directed at, and we do not knowingly collect personal data from, any person under the age of 21. If we discover that personal data has been submitted by a person under 21, we will delete that data immediately and close the associated account without notice. Parents and guardians who believe a minor may have accessed the 77bq platform should contact us at [email protected] as soon as possible.

Changes to This Privacy Policy

77bq reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes — those that significantly affect how we collect or use your personal data — we will notify you via email to your registered address or via a prominent notice on the platform at least 7 days before the change takes effect.

The date at the top of this policy indicates when it was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how 77bq protects your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77bq handles your personal data, please reach out to our dedicated support team. We are available 24/7 to assist players across Bangladesh.

Email: [email protected] (plain text only — not a clickable link). Response time: typically 2–4 hours during Bangladesh Standard Time (BST, UTC+6) business hours.